Get In Touch
Can't find what you're looking for? Send us a message and one of our team will be in touch within one business day.
Client Care
Our team of jewellery experts is here to help — from repairs and valuations to bespoke advice and in-store support.
Call Us
(08) 9921 5451
Mon – Sat, 9am – 5pm
Email Us
Send a message
We reply within 1 business day
Visit Us
Find our stores
Geraldton & surrounds
Our Services
Repairs & Restoration
Claw re-tipping, clasp replacement, chain soldering, rhodium plating, and full jewellery restoration.
Learn more →Valuations & Appraisals
Insurance and probate valuations carried out by qualified in-house valuers for all fine jewellery and watches.
Learn more →Ring Resizing
Professional ring resizing by our master jewellers. Most resizes completed same-day or within 24 hours in-store.
Learn more →Watch Servicing
Battery replacements, band adjustments, and full mechanical servicing. Authorised service for major brands.
Learn more →Custom Design
Bring your vision to life. Our design team will craft a one-of-a-kind piece tailored entirely to you.
Book an appointment →Care & Advice
Expert guidance on cleaning, storage, and ongoing care to ensure your pieces look their very best for years to come.
Learn more →
Common Questions
How long do repairs typically take?
Most minor repairs — such as claw re-tipping, clasps, and ring resizing — are completed within 24–48 hours in-store. More complex restorations or custom work may take 1–2 weeks. We'll always provide a clear timeframe when you bring your piece in.
Do you offer insurance valuations?
Yes. Our in-house valuers are qualified to provide insurance and probate valuations for all fine jewellery and timepieces. Valuations are documented with full descriptions, photographs, and certificates suitable for insurance purposes.
Can I return or exchange an online purchase?
We offer a 14-day return policy on most items purchased online, provided they are in the same condition as received — unworn, with tags, and in original packaging. Custom-made and personalised pieces cannot be returned. To start a return, contact us at shop@leonbaker.com.
How do I care for my jewellery at home?
Store pieces separately in soft pouches to avoid scratching. Clean gold and platinum with warm soapy water and a soft brush. Avoid contact with chlorine, perfume, and harsh chemicals. Bring your pieces in periodically for a complimentary professional clean.
Do you service watches you didn't sell?
Yes, we service most major watch brands regardless of where they were purchased. This includes battery replacements, band adjustments, pressure tests, and full mechanical servicing. Bring your watch in and we'll assess it free of charge.
